Ordering food online has become super easy and popular. Whether you’re at work or home, you can quickly order your favorite meal through online food ordering systems. But with so many options, how do you choose the right one?
At Themelooks, we help restaurants build great websites and set up Online Food Ordering Systems. In this post, we’ll compare some of the top online ordering platforms, so you can pick the one that works best for you.
What Is an Online Food Ordering System?
An Online Food Ordering System lets you order food from a restaurant using your phone, computer, or tablet. You can look at the menu, choose your meal, and pay—all from home.
These systems are great for both customers and restaurants. Customers get convenience, while restaurants can serve more people. At Themelooks, we create custom websites for restaurants and make sure their online ordering systems run smoothly.
Top Online Food Ordering Systems in 2024
There are many popular platforms to choose from. Here are some of the best:
- Grubhub: A widely used service with a large network of restaurants.
- Uber Eats: Known for fast deliveries and an easy-to-use app.
- Zomato: Popular in certain countries like India, with many restaurants listed.
- Restrofood: Our solution from Themelooks. It’s great for restaurants with multiple branches.
- GloriaFood: A free system for smaller restaurants.
- ChowNow: Helps independent restaurants take orders without paying high fees.
Each of these systems has something unique to offer, so let’s dive into their differences.
Features Comparison: What Do These Systems Offer?
- Order Customization:
- Most systems like Uber Eats and Grubhub allow you to change your order—add toppings, remove ingredients, etc.
- Restrofood goes even further. It lets customers make detailed changes to their orders, all while keeping it simple.
- Real-Time Tracking:
- Uber Eats and Grubhub offer real-time tracking, so you can see exactly when your food will arrive.
- With Restrofood, restaurants can show live updates on their website.
- Payment Options:
- Most platforms accept credit cards and mobile wallets.
- Restrofood, through Themelooks, also lets restaurants add local payment options, which can be more convenient for customers.
- Ease of Use:
- All platforms are user-friendly, but Restrofood integrates perfectly into a restaurant’s website, providing a smooth experience for customers.
Pricing Models: What Will It Cost You?
The cost of these platforms varies, and it’s important to know what you’re paying for.
- Grubhub and Uber Eats charge restaurants a fee for each order—usually 15-30% of the order total.
- Restrofood offers a one-time payment through Themelooks, meaning there are no recurring fees or commissions. This is a big win for restaurants, as it helps them keep more of their earnings.
- ChowNow charges a flat monthly fee, while GloriaFood offers a free option with paid extras.
Consumers should also be aware of service fees. Platforms like Grubhub and Uber Eats may have hidden costs, but Restrofood lets restaurants control their fees, often making it cheaper for customers.
Integrations & Compatibility: How Well Do They Fit?
- POS System Integrations:
- Uber Eats and Grubhub can connect with popular restaurant management systems like Square and Toast.
- Restrofood, offered by Themelooks, is also designed to connect with these systems, making it easier for restaurant owners to manage orders.
- Delivery Options:
- Uber Eats and Zomato rely on their delivery drivers.
- Restrofood lets restaurants decide—either use their drivers or connect with third-party services.
- Website and App Compatibility:
- Some platforms have limited customization for restaurant websites.
- With Restrofood, we design it specifically for your restaurant’s website, so it fits in perfectly.
User Feedback & Reviews: What Are Consumers Saying?
User reviews are important when picking the right platform.
- Uber Eats and Grubhub get a lot of praise for their fast delivery and easy app navigation, but some users complain about high fees.
- Restrofood has received positive feedback from restaurants for being affordable and easy to use. Customers also like how simple it is to order food directly from the restaurant’s website.
Mobile App Performance: Speed and Usability
Most people order food from their phones, so mobile performance is key.
- Uber Eats and Grubhub have top-rated mobile apps that load quickly and are easy to use.
- Restrofood is fully responsive and mobile-friendly, meaning it works great whether you’re ordering on your phone or computer.
Which Online Food Ordering System Is Right for You?
Here’s a quick breakdown to help you decide:
- Best for Busy Professionals: Uber Eats is great if you want fast delivery.
- Best for Small Restaurants: Restrofood is ideal for smaller restaurants because of its low cost and flexibility.
- Best for Families: Grubhub has a lot of meal options for family-sized orders.
- Best Budget-Friendly Option: GloriaFood offers a free service for restaurants and consumers alike.
Make the Right Choice
When choosing the right Online Food Ordering System, consider your needs. Platforms like Uber Eats and Grubhub are popular for a reason, but Restrofood, developed by Themelooks, offers the best balance of features and cost, especially for restaurants.
If you’re a restaurant owner and want to improve your online ordering experience, contact Themelooks today. We’re here to help you create the perfect website and food ordering system for your business!
Still, have questions?
Just fill up the contact form to get a free consultancy from our expert. We would be happy to answer you.
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