Please provide your cPanel (URL, Username & Password) access using our Envato Market (codecanyon) profile contact formhttps://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.
Please don’t forget to give us 5-Star ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to provide exclusive support.
Best Regards,
ThemeLooks Support Team
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