We have reviewed the issue, the issue raised, because it’s conflicted with 3rd party plugins that you have used. In this issue, please disable 3rd party plugins to get rid of the issue.
Moreover, please read more our full support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask for support.
Best Regards,
ThemeLooks Support Team